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Infuser (Alps)

Infuser (Alps)

Regular price $29.00 SGD
Regular price Sale price $29.00 SGD
Sale Sold out

Unleash your inner tea connoisseur & elevate your tea-drinking experience with the Infuser (Alps).

This tinted glass mug comes with along with a mountainous shaped glass infuser for a perfectly brewed cup every time.

Ideal for elegant tea breaks, what's more have your mug customised with an elegant calligraphy on the bamboo lid.

A Tea-rrific way to enjoy tea leaves and of cos tea bags for a relaxing afternoon tea.

- Volume: 500 ml

- Tempered glass (able to withstand high heat)

- Black Walnut Lid with stainless steel backing

 

Lead Time & Delivery Rates

  • Standard Courier delivers in 2-3 working days - $5.50 (Complimentary for orders above $120)
  • Express Next Day Island-wide Delivery - $15 

Return Policy

RETURNS

I do pride myself with error free engravings, so that I deliver your gifts just that way you'd like it to be. As each wood piece is individually personalised with your requested wordings or artwork, I regret to inform that engraved items are non-exchangeable and non-refundable.
Do also assist me by checking through to ensure that you have indicated the correct spelling or characters to be engraved for each item in your order.
In the unfortunate event that I have made an error in the engraving (my apologies!), please Whatsapp me at 8825 0699 within 3 working days of receiving your parcel, with snapshots of the error. I'll drop you a reply with further instructions for the corrected replacement.
  • Returned items must be in original condition: unwashed and unused. Items which do not fulfill these criteria will be duly rejected.
  • Returns are not accepted for orders made with sale discount codes, voucher codes from reward points redemption and sale items.
  • No cash refunds will be made for returns. Store credits will be issued via an online code, valid for 3 months, and can be used to offset online purchase of products only and are not applicable on postage/courier fees. Delivery fees, if any, will not be refunded.
  • Store credits are to be used in a single transaction (fully utilised in 1 order), and not applicable with any other discounts or promotions. No credits/refunds will be given for the balance amount not used.
  • Send your return item to us via traceable modes. We will not be responsible for any lost mail. Delivery fees, if any, will not be reimbursed.
 
DEFECTS / INCORRECT ITEMS RECEIVED
I do a quality check for each parcel before it leaves my workshop. In the unlikely event that you receive a defective/incorrect item, I sincerely apologise for the inconvenience caused. 
Please Whatsapp me at 8825 0699 with snapshots of the area of the defect and your order number, within 3 working days after receiving your parcel. I'll reply with further instructions for the return. Please note the following:
  • Returned items must be in original condition: unwashed and unused. Items which do not fulfill these criteria will be duly rejected.
  • Once the defective item is received, we will process and send out a replacement item.
  • If a replacement of the exact item ordered is not available, customers can opt for store credits with a 6 months validity. 
What are not considered defects?
  • Differing wood tone
  • Wood marks & burns (as seen in images below)

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