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Christmas at the...

Regular price
$58.00 SGD
Regular price
Sale price
$58.00 SGD
I’d like my family name

A frosty wreath to hang at your gate that makes your guest feel welcomed with snowy Christmas cheers to your cosy nook this Christmas!

I have very limited wreaths available this year, do cart them out soonest ;)

  • General diameter of wreath: 40 cm

  • Artificial mistletoe

  • Wooden round sign measures 21 cm in diameter

  • Wreath and wooden sign comes pre-assembled

  • There will be a twine loop for your ease of hanging up to your door / wall

  • Wooden sign comes in default snowflake design of "Christmas at the..."

  • Customisable to your family name 

  • Includes a drawstring cotton sack to keep your wreath dust free till next Christmas

  • Wreath comes delivered in a kraft box, ready to gift

  • Do note there will be specks of wood fragments that may fall off from the wood twigs ring

Festive Season Lead Time

I know how tough waiting can be.
However, as all of my products are crafted by myself from design customising to the making and finally packing, please do allow 5 -7 working days of processing before dispatch (this applies for both standard and express delivery) during this festive season.
Please do also allow an additional 2 - 3 working days, for our courier partner who are working tirelessly in rain or shine, to deliver the parcels to your door.
A big Thank you in advance for your kind patience and I'll be really grateful to receive your gift of time, if you could place your orders at your earliest. 
Now, take some time to sit down, chill over some jazz & candles in the background, and start listing who's gonna be on your Christmas list this year!

Cheers, Ling 🌿

Return Policy

RETURNS

I do pride myself with error free engravings, so that I deliver your gifts just that way you'd like it to be. As each wood piece is individually personalised with your requested wordings or artwork, I regret to inform that engraved items are non-exchangeable and non-refundable.

Do also assist me by checking through to ensure that you have indicated the correct spelling or characters to be engraved for each item in your order.

In the unfortunate event that I have made an error in the engraving (my apologies!), please Whatsapp me at 8825 0699 within 3 working days of receiving your parcel, with snapshots of the error. I'll drop you a reply with further instructions for the corrected replacement.

  • Returned items must be in original condition: unwashed and unused. Items which do not fulfill these criteria will be duly rejected.
  • Returns are not accepted for orders made with sale discount codes, voucher codes from reward points redemption and sale items.
  • No cash refunds will be made for returns. Store credits will be issued via an online code, valid for 3 months, and can be used to offset online purchase of products only and are not applicable on postage/courier fees. Delivery fees, if any, will not be refunded.
  • Store credits are to be used in a single transaction (fully utilised in 1 order), and not applicable with any other discounts or promotions. No credits/refunds will be given for the balance amount not used.
  • Send your return item to us via traceable modes. We will not be responsible for any lost mail. Delivery fees, if any, will not be reimbursed.

 

DEFECTS / INCORRECT ITEMS RECEIVED

I do a quality check for each parcel before it leaves my workshop. In the unlikely event that you receive a defective/incorrect item, I sincerely apologise for the inconvenience caused. 

Please Whatsapp me at 8825 0699 with snapshots of the area of the defect and your order number, within 3 working days after receiving your parcel. I'll reply with further instructions for the return. Please note the following:

  • Returned items must be in original condition: unwashed and unused. Items which do not fulfill these criteria will be duly rejected.
  • Once the defective item is received, we will process and send out a replacement item.
  • If a replacement of the exact item ordered is not available, customers can opt for store credits with a 6 months validity. 

What are not considered defects?

  • Differing wood tone
  • Wood marks & burns (as seen in images below)