Shipping & Delivery

Our lead time for ad-hoc orders is 2-3 weeks, inclusive of artwork (crafting, editing, confirmation), engraving process and shipping.

Lead time for corporate and wedding orders is 6 - 8 weeks, inclusive of restocking, artwork (crafting, editing, confirmation), engraving process and shipping.

We provide the following flat-rate shipping options to cater to various products and delivery needs.

Mode of Delivery	Days to deliver	Fees & Remarks
Singpost Registered Mail	2 working days Up to 5 working days for small packets.	$4.50 Free delivery for orders above $100.
Singpost Smart Pac	2 - 3 working days (Jan to Sep) 3 - 4 working days (Oct to Dec)	$4.50 Free delivery for orders above $100.
Courier Delivery	Same day delivery	$10 Free delivery for orders above $200. Please select this mode of delivery for Signages & Express Service orders.

For Singpost Registered mail (tracking numbers starting with RC), parcel will be delivered by the postman to your door. Should there be no one to receive parcel upon delivery, there will be collection slip dropped at your door for collection at your nearest post office (usually 2pm onwards on the next working day).
Smartpac packages (tracking numbers starting with SM) will be parked in your letter box, should there be no one to receive parcel upon delivery.
You may track your parcel at www.singpost.com with the tracking number provided once your parcel has been dropped.
Do note that it may take up to a day before any delivery status is reflected on Singpost website.
For courier delivery, a courier guy will be contacting you on the day of delivery. A tracking link will be sent to you once the parcel has been picked.